I've got strange behaviour of your Popups (the reason I've bought the premium version of the plugin!) in Microsoft Edge on my given site.
I have two Popups, one is triggered after 3 minutes, one is triggered at page exit. So I have configured them to reopen after one day and prevent reopening. It's working in FF and Chrome but simply isn't working in Edge. Instead the Popups get shown a second time and the closing trigger (x) isn't working then. So basically the page gets unusable because of this in Edge.
A solution for this would be great, as it's critical for me that my site is working in all browsers.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
We've looked into this further and found a small error in the plugin that caused this. We will fix this error in the upcoming releases. Sorry for any inconveniences and thank you for your understanding.
Hi!
I've got strange behaviour of your Popups (the reason I've bought the premium version of the plugin!) in Microsoft Edge on my given site.
I have two Popups, one is triggered after 3 minutes, one is triggered at page exit. So I have configured them to reopen after one day and prevent reopening. It's working in FF and Chrome but simply isn't working in Edge. Instead the Popups get shown a second time and the closing trigger (x) isn't working then. So basically the page gets unusable because of this in Edge.
A solution for this would be great, as it's critical for me that my site is working in all browsers.
Greetings
Hello krestien,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello,
We've looked into this further and found a small error in the plugin that caused this. We will fix this error in the upcoming releases. Sorry for any inconveniences and thank you for your understanding.