Okay
  Public Ticket #1378598
Can Not Import Templates
Closed

Comments

  • mvkapar started the conversation

    I have purchased LayerSlider WP but can not import any template.

    Only : " Importing, please wait" it takes too long time maybe 1 hour.

    How can fix it ?

  • [deleted] replied

    Hello mvkapar,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.