Okay
  Public Ticket #1376566
layerslider
Closed

Comments

  • simosakhe started the conversation

    please advice how to do i replace my current slider with the one bought from you guys, i am struggling to replace it,

    my login details


    https://www.classimarket.co.za/wp-admin

    Username:simosakhe

     

    Password: 54QWHoE$Mpj3qF2Gsd

  • [deleted] replied

    Hello simosakhe,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I'm sorry, but it's not completely clear what are you referring to. Would you like to replace the (bundled?) plugin you had earlier with our release ? Or are you referring to swapping out sliders on your site ?

    Either way, you can find detailed installation as well as publishing instructions in the documentation, please refer to the following URLs:

    https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup

    https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders

  • simosakhe replied

    please replace the current one with the layer car slide, i have been struggling to replace it, i gave you my server login details 

  • [deleted] replied

    We're sorry, but we do not take customization jobs at the moment.

    I've provided you with the available inserting methods of the plugin in the previous response. By choosing one of the methods and following those steps you should be able to replace your sliders easily.

    What exactly are you experiencing problems with or how did you try to insert the new one ?