Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1376039
Product Activation
Closed

Comments

  • John Evans started the conversation
    November 21, 2017 at 10:46am

    I can't get my purchased copy to activate and am having to install updates via deleting the current version and reinstalling the update version. I've read the doco on activation and have my purchase code. But where exactly do I enter it? Where is the PRODUCT ACTIVATION section?

    Thanks and cheers. john

  • [deleted] replied
    November 21, 2017 at 10:50pm

    Hello John,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    It is located on the main page of LayerSlider's admin area, under the sliders list. There are screenshots in the documentation that show how exactly it looks. Please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation-howto

  • John Evans replied
    November 21, 2017 at 11:10pm

    Hi Attila

    Thanks very much. All done. You must think me pretty dumb, but I couldn't see the wood for the trees.

    Thanks again. Cheers. john

  • [deleted] replied
    November 22, 2017 at 10:31am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.