Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello! I have been saving my work after every major change for the past two days. Just now, I began receiving an "HTTP ERROR" when attempting to upload a photo. This turned out to be a Wordpress problem and fixing it caused the page to reload. I expected to lose my last change, but to my surprise I had lost approximately 4 hours of work, despite having saved at least 5 times within that period. The last time I attempted to save I got a message telling me Layer Slider was unable to save due to a system error, but prior to that I got no such message. This stuff is quite a lot of work to be having to reproduce! Any thoughts on how I can avoid similar mishaps in the future?
Hello mary feuer,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Judging from your description, this is most likely a server configuration issue, probably a memory or execution time limitation. Please check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.
I checked it, and there was initially a message about a caching plugin that I have installed but not activated. i deleted it, but the problem persists.