Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
HELP! I purchased the wrong version. I need the JQuery version not the WPplugin. I already own the WPplugin. Can I get a refund for the difference or for full price for the second one and purchase the stand alone one?
Hello HalRau,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Sure thing, please proceed with purchasing the correct version, and then opening a refund for the wrong one. We will accept your request.
I have purchased the correct version. How do open a refund for the wrong one?
On Envato, from your profile.
Sorry, I don't see a way from my Envato profile to request a refund for the second license in my profile.
Please follow this Envato article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks, I sent a request via the link you sent me.
We've approved your refund request and it will be processed shortly. Please note, it usually takes 3-5 business days for the transition to complete.
Thank you Attila