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  Public Ticket #1371612
Vimeo Video appearing in backend editor but not in frontend layerslider
Closed

Comments

  • ellalee started the conversation

    Hi there, for some reason I can edit and embed my vimeo video player using an iframe and it shows just fine in the editor but when I view the layerslider on my website the video is missing.

    I am hoping you can help me find the reason / solution for this.


    This is the vimeo embed code I am using to display the video (Note that this did work in the past and suddenly stopped working)

    The code simply displays the video as seen bellow:

    Thanks in advance, Really Appreciate your help.

  • [deleted] replied

    Hello ellalee,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site, but for me the video is being displayed currently on the front-end as well.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?