I am rebuilding a site on a temporary domain, and I added the LayerSlider to the layout. Unfortunately, as the slider transitions from displaying one slide to another, the vertical scroll bar for the page that appears on the right disappears and then reappears, causing all of the content to "jump" a bit. It's quite annoying.
How can I fix this? It happens in Chrome and Firefox ...
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please try to set the 'Clip slide transition' option to 'Hide on both axis'. It's located in the Slider Settings -> Layout tab and it's hidden by default (Show Advanced Settings button).
Thank you for the feedback. My colleagues and I will look into this further to see if we can find anything else, and get back to you shortly. We'll let you know if we need a temporary login.
Unfortunately we weren't able to locate the issue from the front-end only. Please set up a temporary WP login so we can continue testing in the back-end.
I am rebuilding a site on a temporary domain, and I added the LayerSlider to the layout. Unfortunately, as the slider transitions from displaying one slide to another, the vertical scroll bar for the page that appears on the right disappears and then reappears, causing all of the content to "jump" a bit. It's quite annoying.
How can I fix this? It happens in Chrome and Firefox ...
Dee
Hello Dee,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please try to set the 'Clip slide transition' option to 'Hide on both axis'. It's located in the Slider Settings -> Layout tab and it's hidden by default (Show Advanced Settings button).
Hello Attila,
The option 'Hide on both axis' was already selected. What else do you suggest? Do you need credentials to get into the backend of the site?
Dee
Thank you for the feedback. My colleagues and I will look into this further to see if we can find anything else, and get back to you shortly. We'll let you know if we need a temporary login.
Unfortunately we weren't able to locate the issue from the front-end only. Please set up a temporary WP login so we can continue testing in the back-end.
Thank you. My colleagues and I will look into this to see what we can find, and get back to you shortly.
Hello,
We've logged in and corrected the settings. It should work now properly. Please check if this is result you were looking for.
Yes, that looks good. Can you tell me what the issue was in case I create sliders in the future and have it re-occur?
Thanks so much.
The problem was related to the Clip slide transition option. That is the only setting we've corrected.