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  Public Ticket #1365916
can't publish layerslider in WP
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  • Verkoopstrategie started the conversation

    For many hours we are trying to publish a LayerSlider on a WP page. It just doesn't work. Read the documentation and searched on internet, but no luck.

    We insert the shortcode on the page as described. When we unpublish the layerslider we get a message that the layerslider is not published, but if we do turn the publish knob on in the settings, it won't show anything. See the related URL.

    We also tried another theme, same thing.

    What else can we do to get this to work? It shouldn't be this hard.

    Thank you.

  • [deleted] replied

    Hello Verkoopstrategie,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There are jQuery errors (jQuery is not defined) on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be loaded in the header to be able to display the slider properly.

    If you're not familiar with jQuery you can try to use the Put JS includes to body advanced setting to see if that helps.

    Please also check if you're using the Rocketscript feature of Cloudflare, as it interferes with jQuery therefore our plugin.