Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
We've tested the demo that you've sent, but it was working for us without any problem. Unfortunately as this was only the text generator, we cannot troubleshoot it further, until you are able to show us the whole thing.
A couple of things that might help. Please make sure to copy the correct HTML, the <div id='warped'> .... </div> part from the generated code. This needs to be added as an HTML layer content. And the CSS can be added to the LayerSlider -> CSS Editor, the code between these: style type='text/css'> .... </style>.
Hi,
I have a css text circle (http://csswarp.eleqtriq.com - code at bottom),
It appears properly in wisiwig view, as "rendering" view, but nothing in safari as ff.
Verified:
- layer in top (up of list) z+
- change html in absolute with a z-index: 1000000000
- deep refresh with each modifications..
It worked first time, no idea no more.
I have to signal the under layer is an .mp4, but worked perfect on first hand..
If no bug, an idea ?
Thank you
Hello Snoopasnoop,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello,
We've tested the demo that you've sent, but it was working for us without any problem. Unfortunately as this was only the text generator, we cannot troubleshoot it further, until you are able to show us the whole thing.
A couple of things that might help. Please make sure to copy the correct HTML, the <div id='warped'> .... </div> part from the generated code. This needs to be added as an HTML layer content. And the CSS can be added to the LayerSlider -> CSS Editor, the code between these: style type='text/css'> .... </style>.
Ok thank you very much Attila, I look at now..
Best,
E