Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1363320
iOS bug
Closed

Comments

  • robcom started the conversation
    November 9, 2017 at 4:03pm

    Hello Layer slider!

    We would like to use the “double tap and full screen” feature of the layer slider on iOS and iPad. 
    Is it any setup need for this feature or any upgrade for the layer slider plugin?  Our sites are useing Wordpress.  

    Yours Sincerely, Printosh

  • [deleted] replied
    November 10, 2017 at 6:27pm

    Hello Printosh,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Thank you for your feedack. The 'double click and full screen' feature should work accross all browsers regardless of the OS. We will check this on your site and ours to see if we can find anything, and get back to you.

  • [deleted] replied
    November 10, 2017 at 7:18pm

    We've looked into this further and it seems like to be an iOS Safari restriction. Android supports the double tap gesture, while iOS substitutes it with a zoom-in / zoom-out effect. Unfortunately we cannot do much about this from our end, as this is the native behavior of iOS. Regardless, we will try to come up with a workaround for this in future releases.