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  Public Ticket #1359422
Sliders loading
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  • John started the conversation

    Hello,

    Know you guys are really busy, but can you help with the following ?

    I've got 1 slide for our homepage with multiple layers, however I want them all to "Load" at once, as presently only the top slider loads until you scroll halfway down an empty page and then all the rest load together. There is no delay set on them that i can see in "Transitions".

    Thanks

  • [deleted] replied

    Hello John,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. I can see any reproduce the issue on your site. Due to the nature of the problem you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • John replied

    Hello Atilla,

    I've tried single slides added as elements also in Fusion Builder, but again they are not displaying until you scroll half way down the page, then all of a sudden they just appear!

    Second example https://www.gmcrafts.co.uk/home-test-2-sandbox/

  • [deleted] replied

    Thank you for the feedback. We will look into this display problem and get back to you.

  • [deleted] replied

    Please try to disable the 'Start only in viewport' option for your slider(s) in the Slider Settings -> Slideshow tab. This should solve the problem.

  • John replied

    Hi Attila,

    Works perfectly, thank you for your help. Really appreciate it :)

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.