Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1359422
Sliders loading
Closed

Comments

  • John started the conversation
    November 6, 2017 at 4:53pm

    Hello,

    Know you guys are really busy, but can you help with the following ?

    I've got 1 slide for our homepage with multiple layers, however I want them all to "Load" at once, as presently only the top slider loads until you scroll halfway down an empty page and then all the rest load together. There is no delay set on them that i can see in "Transitions".

    Thanks

  • [deleted] replied
    November 6, 2017 at 11:34pm

    Hello John,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. I can see any reproduce the issue on your site. Due to the nature of the problem you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • John replied
    November 7, 2017 at 10:58am

    Hello Atilla,

    I've tried single slides added as elements also in Fusion Builder, but again they are not displaying until you scroll half way down the page, then all of a sudden they just appear!

    Second example https://www.gmcrafts.co.uk/home-test-2-sandbox/

  • [deleted] replied
    November 7, 2017 at 11:44am

    Thank you for the feedback. We will look into this display problem and get back to you.

  • [deleted] replied
    November 8, 2017 at 8:56am

    Please try to disable the 'Start only in viewport' option for your slider(s) in the Slider Settings -> Slideshow tab. This should solve the problem.

  • John replied
    November 8, 2017 at 9:53am

    Hi Attila,

    Works perfectly, thank you for your help. Really appreciate it :)

  • [deleted] replied
    November 8, 2017 at 11:33am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.