Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello Sirs, I'm a new user of LayerSlider WP and I have created my first Popup. The issue is that even though I have disabled the popup to be shown on smartphones, the overlay still shows on them. So, the question to you is: is there a way to avoid showing up the popup on smartphones (including the overlay feature)? or, is there a way to enable the popup on smartphones but with a better user experience than the one configured today?
Best regards
Hello Rapitec,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
To hide a (popup) slider on mobiles, you could use the Slider Settings -> Mobile -> Hide on mobile option. Alternatively you could also use the Hide under option in the same section, to set a breakpoint where the slider will be hidden. Or in case you only want to get rid of the overlay, you can disable it in the Slider Settings -> Popup -> Overlay options section.