Okay
  Public Ticket #1355964
Using Creative Agency Template
Closed

Comments

  • atlantismoon started the conversation

    Using the Creative Agency template: when I insert a photo or a link for video, then click "Save," the button turns orange and says "Saving" but never finishes.

    The photo is sized 1200 x 800, which were the default under "Slider Settings."

    What to do? Thanks!

     

  • [deleted] replied

    Hello atlantismoon,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the saving method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.