We make a slider on homepage. But if the slider is >2pcs. It can not showing. Only could show Max. 2pcs sliders. if we make 3pcs or 4 pcs slider, it must be not showing. Only blank on the head part. Could you double check it?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have tried to open your site, but I'm receiving the following error: ERROR 502 - BAD GATEWAY, so I cannot check it unfortunately. When or where exactly can we see the slider in question ?
Thank you. I was able to check your site now, however the slider is being displayed for me at the moment, without any issue. I'm not exactly sure what are you referring to by ">2pcs". Could you please explain the problem in more details and specify how can we reproduce it ? Or set up a test page with the ">2pcs" problem where we can check on it.
Thank you, I am able to see the problem now. The dev team will look into this to see what they can find, and I'll get back to you with the results shortly.
We've looked into this further and found some quite strange issues. The slider appears to be completely empty, while we can see that it actually has content in the source code. Something is happening when the slider is being initialized and it gets interfered. Please set up a temporary WP login for us so we can investigate this further from the back-end.
We make a slider on homepage. But if the slider is >2pcs. It can not showing. Only could show Max. 2pcs sliders. if we make 3pcs or 4 pcs slider, it must be not showing. Only blank on the head part. Could you double check it?
website: Flex-Neon.com
Please check attachment snapshot
Hello KNLHOBBY,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have tried to open your site, but I'm receiving the following error: ERROR 502 - BAD GATEWAY, so I cannot check it unfortunately. When or where exactly can we see the slider in question ?
Hi Attila, could you try it again? www.flex-neon.com
Thank you. I was able to check your site now, however the slider is being displayed for me at the moment, without any issue. I'm not exactly sure what are you referring to by ">2pcs". Could you please explain the problem in more details and specify how can we reproduce it ? Or set up a test page with the ">2pcs" problem where we can check on it.
OK, we set a 4pcs slider now. Please help check the problem
Thank you, I am able to see the problem now. The dev team will look into this to see what they can find, and I'll get back to you with the results shortly.
We've looked into this further and found some quite strange issues. The slider appears to be completely empty, while we can see that it actually has content in the source code. Something is happening when the slider is being initialized and it gets interfered. Please set up a temporary WP login for us so we can investigate this further from the back-end.
Thank you. My colleagues and I will look into this to see if we can find anything, and get back to you shortly.
Hello,
The Start with slide option was set to 0. If you change it to 1, it should be working.
OK, thank you very much!