Hello, layer slider stop working, not showing in any page, i already removed and install 3 times with different versions, still not working, can you help ?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site and I've noticed that you are using CloudFlare. One of CloudFlare's features is the Rocketscript, which has known compatibility issues with LayerSlider.
Rocketscript is a method used to compress and asynchronously load scripts on page, and it could easily break any WordPress plugin (including LayerSlider), as it also interferes with jQuery.
Please disable Rocketscript on CloudFlare's website, or in case you are utilizing a plugin to use CloudFlare's service then you should be able to disable it there as well.
Hello, layer slider stop working, not showing in any page, i already removed and install 3 times with different versions, still not working, can you help ?
Regards
David Ramalho
Hello David,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site and I've noticed that you are using CloudFlare. One of CloudFlare's features is the Rocketscript, which has known compatibility issues with LayerSlider.
Rocketscript is a method used to compress and asynchronously load scripts on page, and it could easily break any WordPress plugin (including LayerSlider), as it also interferes with jQuery.
Please disable Rocketscript on CloudFlare's website, or in case you are utilizing a plugin to use CloudFlare's service then you should be able to disable it there as well.
Please let us know of the results.