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  Public Ticket #1339522
Can not press upload background email
Closed

Comments

  • changemakermarketing started the conversation

    in WP When I press the button to set the image nothing happens 

    what can we do

  • [deleted] replied

    Hello changemakermarketing,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There is no issue like this present in the latest release of our plugin (6.6.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
    To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.