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  Public Ticket #1336913
Looping goes to white screen
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  • joecare started the conversation

    I've got two slides, after it plays the two slides i've asked it to loop however it goes to a blank white slide and endlessly plays 

  • [deleted] replied

    Hello joecare,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I can see you have disabled the Force number of cycles option in the Slider Settings. Please try to enable it to see if that helps. Please note that this option is hidden by default so you have to enable the Show Advanced Settings button to see it.