Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1326860
Buying plugins
Closed

Comments

  • Rgomez72 started the conversation
    October 7, 2017 at 12:16am

    I am from Colombia and I made a mistake in buying I want to buy the plugs but WP and Jqery was the one that paid, that I have to do to reverse the purchase and buy the correct puguins

  • [deleted] replied
    October 7, 2017 at 9:25am

    Hello Rgomez72,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Sure, we understand. Please proceed with purchasing the correct version (LayerSlider WP) and open a refund request for the mistaken purchase, through the official channel from your Envato profile, so we can accept it.