Okay
  Public Ticket #1323764
Bug ? Layers ok, and suddenly nothing
Closed

Comments

  • Snoopasnoop started the conversation
    October 4, 2017 at 1:11pm

    Hi,

    I come to you because of a problem so specific I can't find issue..

    I have a LayerSlider made with last version before buying, worked well since more than three weeks (with many refreshs), as after Premium update. Btw, perfect.

    But, two layers don't appear anymore. The only thing I've done is hiding tthem (click on "eye" icon) and re-make them visible. Nothing else. Now, they don't appear anymore in brwoser.

    An idea ? Know recent bug ?

    Thank you


  • [deleted] replied
    October 5, 2017 at 1:42pm

    Hello Snoopasnoop,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There is no such issue in the latest release, so this problem is most likely related to something else. Could you please show us your site or a test page with the slider where we can take a look to see what's wrong ?

  • Snoopasnoop replied
    October 5, 2017 at 3:19pm

    Hi Attila,

    Thank for reply,
    Since the update made today (6.6.0), it works well.
    If it has nothing to do with, no idea: worked perfect for a long time, code is good.. btw!

    Thank you,
    E

  • [deleted] replied
    October 6, 2017 at 10:48am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.