Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1323729
syntax error, unexpected T_STRING
Closed

Comments

  • betterend started the conversation
    October 4, 2017 at 12:37pm

    Hi,

    i have recently purchased a license code, and i'm trying to add a New Slider but it gives me the below:

    Parse error: syntax error, unexpected T_STRING in /home/content/50/8123050/html/wp-content/plugins/LayerSlider/helpers/phpQuery.php on line 2

    would you please let me know how to fix it. Thank you

  • [deleted] replied
    October 4, 2017 at 5:46pm

    Hello betterend,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Judging from the error message you are most likely using an old version of PHP.

    LayerSlider requires at least PHP version 5.3 or newer to function properly.

    Please contact your hosting provider and ask them to take a look at the PHP version being used currently and request an update to solve this. 

    Alternatively you can also update/change it manually, in case your hosting provides you with an admin interface that offers this option.

  • betterend replied
    October 5, 2017 at 6:49am

    Thank you for your quick reply, i have updated my PHP  version and it works perfectly.

  • [deleted] replied
    October 5, 2017 at 7:27am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.

    Also, we strive for excellence in customer service and to offer the highest quality products we can produce. If you are satisfied with our work, please consider rating LayerSlider with 5 stars on this page. It would really mean a lot to us!