Limited availability during the holidays

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We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1318558
desktop slider not display
Closed

Comments

  • emmanuel91 started the conversation
    September 29, 2017 at 5:30am

    hi, first thk for dev !


    i have a little problem since twice days, my slider on desktop not appear...

    http://game-nation.fr/ check it

    thk

  • emmanuel91 replied
    September 29, 2017 at 9:45am

    edit

  • emmanuel91 replied
    September 29, 2017 at 1:59pm

    i think i see what the problem, simple when i stop wp-rocket (cdn cloudflare) my layerslider appears but when i activate wp rocket with the cdn i havn't layerslider on desktop.....

    but now cdn is off and the pb persist...arf

    thk in advance

  • [deleted] replied
    September 30, 2017 at 2:56pm

    Hello emmanuel91,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

    Regarding the Cloudflare, it has one modul called the Rocketscript. We've had some issues with it in the past. Rocketscript is a method used to compress and asynchronously load scripts on page and it could easily break any WordPress plugin as it also interferes with jQuery. Unfortunately it cannot be used together with LayerSlider at the moment because of the mentioned jQuery conflict problem.