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  Public Ticket #1310636
my slider doesn't work
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  • federica started the conversation

    my slider doesn't work. I've put the purchase code and than i've use the control panel for the slider. I've put one image, but doesn't appear in my home page, so what i've to do to fix that?

  • [deleted] replied

    Hello federica,

    I have checked, but as I can see there is no LayerSlider included to the page you've linked us. How exactly did you try to insert the slider ?

    Please note that you can find the availale publishing methods listed and described in the documentation, please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders

  • federica replied

    I've got the slider revolution, but it doesn't work. It doesn't appear the image, and if i try to put one doesn't appear. I don't understand what is the problem.

    Could you help me more?

  • [deleted] replied

    Please note that we are Kreatura, the creator of the LayerSlider plugin. Slider Revolution is not our product, so unfortunately we cannot help with it. 

    In case you are experiencing problems with Slider Revolution, please contact the author of the plugin (ThemePunch), as only they can provide assistance.