Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1306982
No logro que se vea mi diseño en WP
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Comments

  • PINradio started the conversation

    Saludos, tengo problemas para ver mi control deslizante en wordpress. Al parecer, sólo dejo con el código HTML para el tipo de plantilla que gestionar y que lo promueven. Actualmente estoy publicando el siguiente mensaje para la plantilla Quadrum.

  • [deleted] replied

    Hello PINradio,

    We're sorry but we can only provide support in English currently. In case you are experiencing problems with inserting the sliders, you could check out the related part of the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders

    It lists and describes the publishing methods with examples, on how you can add slideres to your pages.

  • PINradio replied


    Regards, I have problems to see my slider in wordpress. Apparently, I just leave with the HTML code for the type of template to manage and promote it. I am currently posting the following message for the Quadrum template.

    How do I get html code for your templates so I can use them?

  • [deleted] replied

    I'm sorry but I'm not exactly sure what do you mean.

    If you are looking for the inserting methods of the slider, you can find them listed and described on the below mentioned URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders

    And in case you're looking to import the demo sliders, you can do that in the Template Store, that can be accessed with the button at the top of the sliders list.

    It's not completely clear what HTML code you're looking for. Could you please explain in more details ?