The plugin reinstall should always work and you should always get the latest release with it. What problem did you face exactly throughout this process ?
Unfortunately I cannot explain the manual installation method better than its described in the documentation. There are step by step instructions that you need to follow.
Don't forget that you will need to completely remove the current version first, as there cannot be two instances of the plugin present on your installation. After that you can proceed with installing it with the CodeCanyon package, in the described way. Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
Hi,
I registered the plugin with my purchase code. It is active but still I cannot update the plugin to the latest version.
How to fix that please?
Thanks for your support.
Regards
Hey marielapaire,
How exactly did you try to update the plugin ?
Please note that you can find detailed update instructions in the Documentation that will guide you through this process: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating
The plugin reinstall should always work and you should always get the latest release with it. What problem did you face exactly throughout this process ?
Unfortunately I cannot explain the manual installation method better than its described in the documentation. There are step by step instructions that you need to follow.
Don't forget that you will need to completely remove the current version first, as there cannot be two instances of the plugin present on your installation. After that you can proceed with installing it with the CodeCanyon package, in the described way. Please note that your sliders and settings are stored in the database so they won't be deleted in the process.