Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
After creating 18+ layers the final layer is not saved properly and causes Javascript errors, rendering the editing page useless.
In the database the final layer is null, rather than valid JSON. The field for the data is mediumtext, but modifying it to longtext still does not solve the problem. After trying to save more than 17 slides it always produces the same result.
Hello aussieclothing,
There is no issue like this present in the latest release of our plugin (6.5.8.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To troubleshoot please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.
The Envato system indicates that your license is not valid for LayerSlider. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.