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  Public Ticket #1300932
Screen slider glitch
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  • harveyl12 started the conversation

    Hi on my website or hcldesign.co.uk I am using layer slider and as you can see when you click on the 'see website example' this changes the image shown. But on the left of the screen this causes a white gap to appear for a second making it look glitchy. This also happenes when clicking the 'revert button'


    Please can you help me fix this


    Thanks


    Harvey

  • [deleted] replied

    Hello Harvey,

    I have checked your site but for me there is no glitching or gap appearing at the moment.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ? And also that how can we reproduce the issue ?

  • harveyl12 replied

    Hi,

    No the issues is still viable in chrome and all other browsers access from a PC. When you click the 'see website example' button on my slider the body of the page moves to the right for a second and then flicks back...


    Thanks


    Harvey

  • [deleted] replied

    I've tested it again on PC using the latest version of Chrome, but I'm still not able to reproduce this issue. There are no glitches on my end. 

    Could you please test this on another device or dekstop to see if you experience it there as well ? We were not able to reproduce this on any of our installations/devices, so it might be a localized problem on your end.

    One more thing, it's also possible that there is an interfering browser extension causing this, you could also check on them in your browser and temporary disabling for testing.

  • harveyl12 replied

    I resolved this myself yesterday

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.