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  Public Ticket #1299033
Problem when switch from HTTP to HTTPS
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  • xpaulik started the conversation

    Hi,

    The plugin works very well but today I have a little problem...

    Two day ago, we change our website from HTTP to HTTPS. And now, our images on the homepage's slider do not charges alone... Every morning I have to click on the Save Button in the plugin to make them appear again but only for one day...

    More details about my problem :

    - The plugin works well : titles, buttons, moves and other things appears and works good

    - The background images do not charges on the slider on the homepage

    - It seems that the others sliders on our website works well but I will check it tomorrow if I still have this problem.

    Today, I tried to re-upload the images in the "HTTPS mode", maybe it will solve the problem but if you have more details or elements of solution for me, I will be glad to read them.

    Here is our website : https://www.getquanty.com/

    Thanks, and have a very nice day.

  • [deleted] replied

    Hey xpaulik,

    This should be automatic under normal circumstances, the URLs are generated by WordPress so you shouldn't do anything to switch to HTTPS.

    However it's strange that your saves are only working for a day. I believe that this is related to the problem as well.

    Unfortunately without knowing anything about your site/server we cannot tell what might be wrong exactly. 

    But what I can think of is that your site/server have some kind of backup plugin that sets it back/refreshes in a certain time interval, interfering with the slider's saves. 

    It's also possible that a cache plugin or solution (might be part of your theme) on your site is responsible for this.

    Please try to look for and check these things to see if you can find anything.

  • xpaulik replied

    Hey !

    I re-uploaded the background images in wp-login on HTTPS and it works. I have no longer the problem that I talked about.

    If the problem come back one day, I will check what you talk about.

    Thanks for you help and your support.

    Have a very nice day ! :)

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.