Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1297395
Problem with licence key
Closed

Comments

  • Dario Fernandez started the conversation
    September 8, 2017 at 6:54pm

    Hello,
I installed the Layer Slider plugin for WordPress on https://gruppernds.ca (in development) and when I activate it, I do not accept the license key, which is not in use on any other website.
I appreciate your help to enable activation. Thank you.
Best regards,
Dario Fernandez
Email: [email protected]
  • [deleted] replied
    September 9, 2017 at 10:44am

    Hello Dario Fernandez,

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

    You can use this site to reset your license and reactivate the plugin on your current installation.

  • Daferban replied
    September 11, 2017 at 7:44pm

    Hello Attila,

    The problem has been solved successfully.

    I appreciate your valuable help. Thank you!

    Best regards,

    Dario Fernandez

  • [deleted] replied
    September 11, 2017 at 7:55pm

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.