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  Public Ticket #1297395
Problem with licence key
Closed

Comments

  • Dario Fernandez started the conversation

    Hello,
    I installed the Layer Slider plugin for WordPress on https://gruppernds.ca (in development) and when I activate it, I do not accept the license key, which is not in use on any other website.
    I appreciate your help to enable activation. Thank you.
    Best regards,
    Dario Fernandez
    Email: [email protected]
  • [deleted] replied

    Hello Dario Fernandez,

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

    You can use this site to reset your license and reactivate the plugin on your current installation.

  • Daferban replied

    Hello Attila,

    The problem has been solved successfully.

    I appreciate your valuable help. Thank you!

    Best regards,

    Dario Fernandez

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.