Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1295340
Refund
Closed

Comments

  • anthonym10124 started the conversation

    I just purchase the plugin less then 15min ago I do not like and planned not to used it due to the fact is not fully responsive the words get to small when in mobile. 


    If possible may I ask for a refund. 


    thank you

  • [deleted] replied

    Dear anthonym10124,

    We're sorry to hear that you're having difficulties with LayerSlider. However we can assure you that the plugin is working and functioning properly as it is used on more than a million websites without any problem.

    LayerSlider is fully responsive accross all devices. The text can be adjusted on mobiles by using the "Min. (mobile) font size" option in the Layers -> Styles tab. You can solve this by using that setting.

    We're sorry but as there's no error in the plugin we cannot provide you with a refund, however we are here to help if you need further assistance.