Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1288299
Slider not loading on directed domains
Closed

Comments

  • dilge started the conversation

    Hello,

    I have a bizarre issue. Slider is not loading on directed domains in mobile version. My main domain is www.the-refinery.org, and I have several domains directed to this address one of them is www.therefinery.us, when i open on safari on my iphone slider is not loading at all but it loads when i open the-refinery.org.

    It might be server issue but couldn't be sure.

    Thank you in advance

  • [deleted] replied

    Hey dilge,

    I have checked your sites but the www.therefinery.us domain does not use redirection as you've mentioned. This site uses a frameset and loads the .org URL through it. So basically a site in a site.

    Mobile browsers are very sensitive for frames (frameset, iframe) and could produce errors like this, so we wouldn't recommend this solution.

    Instead we'd recommend to use normal redirecting on the domain. All in all this would be a better solution,  even for SEO purposes.