Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1268298
Templates won't import
Closed

Comments

  • saaladv started the conversation

    Trying to import templates but the loading icon just spins

  • [deleted] replied

    Hey saaladv,

    Problems with the importing method such as this, are usually related to server configuration issues.

    Please check the LayerSlider System Status, located on the WordPress sidebar for any error messages or notifications that would provide additional information on this case.

  • Ludo69 replied

    I have the same problem .... !!!! 

  • [deleted] replied

    Hey Ludo69,

    In that case please follow up with the instructions provided here and open a new ticket for your case.