Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have recently re-built this website, but am still using Layerslider on the new installation.
There doesn't seem to be anywhere to put my Purchase Code any longer, so I can't upgrade to the latest version.
Apparently you have revoked my licence???? Seems a bit rude!
Hey Matthew Graham,
We did not revoke your license. Your activation is most likely still stuck in an earlier installation that was activated before but no longer exist, therefore the error.
We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.
If you need help activating the plugin, you can find a description in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation