Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello -
I have 2 questions
I purchased this product twice. Once in May and then again yesterday. I only need it for my personal website. can I get a refund?
Also, is the purchase code also the license key? If not, where can i find the key? thank you
Hey SMX-Envato,
You can find your Purchase Code in the email received upon the purchase. You can also download your license certificate from CodeCanyon at any time. Just navigate to your Downloads page, then find LayerSlider and choose the License certificate & purchase code option from Download button. Your Purchase Code is inside the downloaded text file.
If you would like to get a refund for the mistaken purchase, please open a refund request from your Envato account. Please note that we are only able to offer a refund in case you did not download the item or used the license code for activation.