Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The embended video does not start on mobile devices. on click of the layerslider play-navigation, the video seems to start but it hang up in the loading process and will not start.
(On desktop it works fine!)
can you help to fix this?
Hey hugototal,
Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.