Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have LayerSlider WP that came with Ultimate Church Template. I upgraded Ultimate Church then purchased license for LayerSlider to aqquire upgrade. I put in purchse code and it tells me update package not available.
Hey joecool6400,
Some themes are restricting the update and/or activation of the bundled version of LayerSlider, that could result in problems like this.
I'd recommend to do a clean install by manually updating the plugin. You can do that by downloading the newest release from CodeCanyon, removing your current bundled version and reinstalling LayerSlider with the new release from us. Your sliders and settings are stored in the database so they won't be deleted in the process. This should solve the problem.
You can also find installation instructions in the documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup