Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The youtube video embed has a black screen with spinning animation while preloading. I don't see anywhere in the documentation to remove it. I did find this for Rev Slider: https://www.themepunch.com/faq/remove-black-preloading-screen-videos/ which is what I am looking for. Do you guys have such code for LayerSlider?
Hey howellcg,
The black screen and the preloader icon are not related to the slider, they are part of the YouTube video embed.
At the moment there is no option to change or edit it, but we will consider adding a feature like this to the plugin in the future.
In case you're experiencing other issues than the preloader screen with the video, please show us your site where we can see it.