Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1246231
Audio Controls disappear
Closed

Comments

  • art180 started the conversation

    Hello, I use audio-files with control enabled in different Slides. In the preview the audio control stays in  the left upper corner of the slide. But when I put the slider in a post, the audio control disappears after the sound starts, This happened in Chrome and Firefox. What can I do that the audio control stays in the slider during the sound will be played.

  • [deleted] replied

    Hey art180,

    Please show us your site or a test page where we can check on this.

  •   art180 replied privately
  • [deleted] replied

    I have checked your slider and it seems like there is an error in the plugin that is affecting the audio controls and causing this problem. We are going to include a fix for this to the upcoming release.

    Thank you for your understanding and sorry for any inconvenience.

  • art180 replied

    Thank you for your support.

    So, I'm waiting your next update : )