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  Public Ticket #1244032
Video Background Slider Not Working on iPhone
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  • ThomasWalkerDesign started the conversation

    I have created a slider with a looping background video and then several fading text layers over the duration of the slide. The video file is formatted for mobile and compressed to phone settings. The video slider looks great on a desktop machine, but appears to not show at all on mobile. Am I missing a setting in the formatting for this? This is on henkeldenmark.com. For some reason, I could not place this URL in the related URL field.

  • ThomasWalkerDesign replied

    And no, hide on mobile is not selected. I have gone through all the settings several times already.

  • [deleted] replied

    Hey ThomasWalkerDesign,

    Unfortunately the video displays are quite limited on mobile browsers, due to certain mobile browser restrictions the autoplay will not work so your videos won't start automatically.
    Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.

  • ThomasWalkerDesign replied

    Is there a way to show the video slide on desktops but show a regular slideshow on phones and tablets?

  • [deleted] replied

    Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).
    This new feature gives you the option to create separate layouts for mobile and desktop view in the same slide and only show them on the required device. 

    You can import the Interactive demo slider from the Template Store as an example, it utilizes this feature.