Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I tried to update LayerSlider WP to 6.5.5 and got an error message saying update could not be completed because old theme could not be removed.
I have just tried to access LayerSlider WP and I get an error message: "Sorry, you are not allowed to access this page" !
Please advise.
Thank you.
Login details:
http://www.nift-e-business-solutions.com/new.afmhq/wp-admin/plugins.php
User name: h2nyyn
Password: ^eGzzgreBW(3
Further, now LayerSlider WP has been deactivated and does not exist!
See screenshot.
Site: http://www.nift-e-business-solutions.com/new.afmhq/
FTP credentials:
Host: ftp.nift-e-business-solutions.com
Username: nift-e-business-solutions.com
Password: N1fteeNev
Hey NevNic,
Judging from the screenshots the plugin might have became corrupted somehow.
I'd recommend to remove it completely (and any other older copy if there was bundled version with a theme) and manually reinstall the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider. Your sliders and settings are stored in the database so they won't be deleted in the process.
You can also find installation instructions in the documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup
OK, thanks