Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1242801
Don't load the template from the store.
Closed

Comments

  •  3
    momert started the conversation
    July 16, 2017 at 8:28pm

    After making the purchase, try to download a template from the store, and this is remaining downloading for a long time but does not end.

  • [deleted] replied
    July 17, 2017 at 8:37am

    Hey momert,

    The problem is most likely generated by a server limitation or other server configuration error. Please  check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.

  •  3
    momert replied
    July 17, 2017 at 5:39pm

    I can solve it, as an aid for those who have the same problem, they must activate the PHP ZIP in the Cpanel, this video explains how to do it

    Regards.-