If you want to trigger the popup with a button (layer) inside the slider, you will need to enter the following line for example to the Open By Click field: #example
And then set an ID in the Link & Attributes tab, for the same button (layer) with the same name, so id="example"
Naturally the trigger button can be any element on your site, including external sources. You will need to apply the same method. Set an ID or class for that button (element) and enter the same ID/class to the Open By Click field.
Please describe the method you have used in more details and/or provide us with the codes you have applied, so we can troubleshoot it. How exactly did you try to set it up ? Did you use ID or class ? What exactly have you applied on the element (button) and what have you entered to the Open by click field ?
The problem is that you have added extra characters to the Open by click field. You only need to enter " .opensupportrequestslider " to it. After changing this, please make sure that you have applied the class to the button as well, and that the slider is properly loaded to the page. You can use shortcode to insert the slider for example, but I'd recommend to use the "Target Pages" section in the Popup settings. With this method you can use additional filters (Target Audience, etc) as well.
As I can see the Open by click field contains the following currently: #openpopup
This is valid and it means that the popup will be opened when the element with the openpopup ID is clicked. However there is no such element on your page.
You will have to apply this attribute on the element that you want to use to open the popup.
In case you are not manually applying this, but using a page/theme builder solution instead, you will probably only need to add openpopup to it.
And in case you are editing HTML, you have to apply the following on the element: id="openpopup"
Hey smbrady07,
If you want to trigger the popup with a button (layer) inside the slider, you will need to enter the following line for example to the Open By Click field: #example And then set an ID in the Link & Attributes tab, for the same button (layer) with the same name, so id="example"
Naturally the trigger button can be any element on your site, including external sources. You will need to apply the same method. Set an ID or class for that button (element) and enter the same ID/class to the Open By Click field.
Please describe the method you have used in more details and/or provide us with the codes you have applied, so we can troubleshoot it.
How exactly did you try to set it up ? Did you use ID or class ? What exactly have you applied on the element (button) and what have you entered to the Open by click field ?
The problem is that you have added extra characters to the Open by click field. You only need to enter " .opensupportrequestslider " to it.
After changing this, please make sure that you have applied the class to the button as well, and that the slider is properly loaded to the page.
You can use shortcode to insert the slider for example, but I'd recommend to use the "Target Pages" section in the Popup settings. With this method you can use additional filters (Target Audience, etc) as well.
As I can see the Open by click field contains the following currently: #openpopup
This is valid and it means that the popup will be opened when the element with the openpopup ID is clicked. However there is no such element on your page.
You will have to apply this attribute on the element that you want to use to open the popup.
In case you are not manually applying this, but using a page/theme builder solution instead, you will probably only need to add openpopup to it.
And in case you are editing HTML, you have to apply the following on the element: id="openpopup"
Here is an example: