Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1234029
Error when saving
Closed

Comments

  • finalcreations started the conversation
    July 9, 2017 at 12:59pm

    When I try and save a slider I get an error message..


    It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: \n\n Internal Server Error


    I have looked at the log and it says the below....

    PHP Fatal error:  Cannot unset string offsets in /home/XXXX/public_html/new/wp-content/plugins/LayerSlider/classes/class.ls.popups.php on line 66

    Any ideas?

  • [deleted] replied
    July 9, 2017 at 6:31pm

    Hey finalcreations,

    It seems as if some part of the plugin data has been corrupted for some reason. I've attached a slightly modified version of one of the plugin files. Please copy that file into the /wp-content/plugins/LayerSlider/classes/ folder on your server via FTP and override the file with the same name. It should help prevent issues like this happening.