Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Sorry to have to submit a second ticket about this issue, but I really need this issue fixed urgently. I'd really appreciate a response to my previous ticket - https://kreatura.ticksy.com/ticket/1223300/
Thanks
Sharon
I have replied to your original ticket. Please do not create multiple tickets for the same case, as it only generates more traffic.