Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1227496
video above masthead
Closed

Comments

  • Summerboyz started the conversation
    July 3, 2017 at 3:18pm

    My goal is to put a short video above the masthead. I reached this goal, but LayerSlider is showing the video twice: One time above the masthead and one time below. Why? How can I cancel the one below?


    Thank you for your help!

  • [deleted] replied
    July 4, 2017 at 12:58pm

    Hey Summerboyz,

    Could you please show us your site or a test page where we can check on this ?

  • Summerboyz replied
    July 6, 2017 at 3:30pm

    hi attila, sorry I hade some troubles with my login! 

    Thank you for your answer, I solved this issue!

  • Summerboyz replied
    July 6, 2017 at 3:38pm

    but...I have an other difficulty: the video doesn't starts on the mobile phone... the side is www.zolliway.ch

  • [deleted] replied
    July 9, 2017 at 10:39am

    Unfortunately the video displays are quite limited on mobile browsers, due to certain mobile browser restrictions the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.