Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1223856
Wordpress says our paid license has been deativated
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Comments

  • Prime Tours started the conversation

    But we show it as paid and active. Please correct. Thank you.

  • [deleted] replied

    Hey Prime Tours,

    Your activation was most likely cancelled  because the license code is still stuck in an earlier installation that was activated before.

    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations

    If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.