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  Public Ticket #1223856
Wordpress says our paid license has been deativated
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  • Prime Tours started the conversation

    But we show it as paid and active. Please correct. Thank you.

  • [deleted] replied

    Hey Prime Tours,

    Your activation was most likely cancelled  because the license code is still stuck in an earlier installation that was activated before.

    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations

    If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.