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  Public Ticket #1222779
Popup button & page jumps
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  • jeroenvangils started the conversation

    I use a Layer Slider popup as a call-to-action to get people to a specific part on my page. But, when the button (that links to a unique identifier) is clicked, the page scrolls down, but the popup appears again. How can I prevent the popup from covering the part of the page I linked to?

  • [deleted] replied

    Hey jeroenvangils,

    I have checked the URL you provided but as I can see the popup bar generated by LayerSlider does not have any link set currently. The View Offers button is not clickable. Where exactly can we check this behavior ?

  • jeroenvangils replied

    It can be found here: https://recent.reviews/namecheap-reviews/. When you click the View Offers button, the page scrolls down, but the popup covers the area I linked to. How can I prevent this from happening?

  • [deleted] replied

    To avoid this you can close the popup when the linked layer is clicked. To do that you will need to apply the ls-close-popup class on that layer.

    Additional information can be found in the documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-popups

  • jeroenvangils replied

    I tried to apply the ls-close-popup class (see screenshot: https://prnt.sc/frz9xe) , but it doesn't seem to be working. What did I do wrong?

  • [deleted] replied

    As I can see from the screenshot you have added "ls-close-popup" class to the layer but it needs to be "ls-close-popup-button" instead.

  • jeroenvangils replied

    I made the change you suggested (https://prnt.sc/fsyfah), but I don't see a difference at https://recent.reviews/namecheap-reviews/. What could the problem be?

  • [deleted] replied

    Since your layer is linked you will need to apply the class on the link itself and not on the layer.

    To achieve that you will have to create a new attribute in the custom attributes section. After that you will have to set its attribute name to "class", set the attribute value to "ls-close-popup" and enable the ON PARENT switch.