Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have selected a predefined 2d slide transition and it is not working in the new slider I created. I selected other predefined slide transitions in the same slider and none of them are working. All I get is a fade in/out to each slide.
I have updated the purchase code and plugin. What can I troubleshoot to fix this?
Hey Kris,
The slide transitions need slide backgrounds to be able to animate. The background images are used for the animations and without them there will only be a fallback fading transition.
Please make sure that your slides have background images set that can be used for the 2D slde transitions.