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  Public Ticket #1212790
Mobile version upload
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  • dilge started the conversation

    Hello,

    I recently finished this site, but in the mobile version slider is not uploading unless touching screen. I would like to see slider images right away, now I can only see white screen unless little touch.

    Thank you in advance

  • [deleted] replied

    Hey dilge,

    What exactly do you mean by that the slider is not uploading ? Could you please describe the issue in more details and show as an example as well ?

  • dilge replied

    Hi,

    I created two sliders one for mobile and one for desktop version. Mobile version activated lower 800 and desktop is activated above 800px. As you can see in attachments when I decreased the browser size it works but when I check on my phone, yesterday I only see blank page unless I touch the screen, today I can not see the slider at all, and I did not change anything since yesterday.

    Thank you



  • [deleted] replied

    I have checked your site on mobile but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

  • dilge replied

    Hello Attila,

    It is bizarre I did not fix anything, yesterday it wasn't uploading at all. Today when I connect I see the screenshot attached. I am using Iphone IOS 10.3.2, and using Safari browser.  So until I touch the screen it shows blank as in the screenshot.

    Thank you in advance

  • [deleted] replied

    As I can see the problem is going to be related to the mobile version of the slider.

    In the mobile version, try to disable the Start in viewport option, I believe that this should help.

  • dilge replied

    Thank you it worked..