Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi, I was using your plugin on my website and it was working perfectly, but then I switched to another domain and nothing is working, when I click on add slider(or anything else) nothing appears. Everything that changes is additional # in link.
Hey raminmazur,
There is no known issue such as this present in the latest release of our plugin (6.5.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.
Seems like "Hide My WP" plugin was causing that problem.
Thanks!
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.